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Nobody wants to be stuck on the side of the road with a flat tire or an empty gas tank. But if you do need help, Ford Motor Company and Lincoln Motor Company are there for you 24 hours a day, seven days a week.
Roadside Assistance Coverage
| If you are | you'll receive |
|---|---|
| A Ford or Mercury Owner for 2006 model year and earlier vehicles | 3 years/ 36,000 miles (whichever comes first) |
| A Lincoln owner for 2006 model year and earlier vehicles | 4 years / 50,000 miles (whichever comes first) |
| A Ford or Mercury owner for 2007 model year and newer vehicles | 5 years/ 60,000 miles (whichever comes first) |
| A Lincoln owner for 2007 model year and newer vehicles | 6 years/ 70,000 miles (whichever comes first) |
Roadside Assistance will ...
- Mount your spare if you have a flat tire
- Jumpstart your vehicle
- Unlock your vehicle if you are locked out (doesn't include the cost of making spare keys)
- Bring you fuel if you run out, up to two gallons of gasoline or five gallons of diesel fuel
- Tow your disabled vehicle to the nearest qualified Ford or Lincoln Dealership within 35 miles
After you call Roadside Assistance, a customer service representative will contact a service provider close to your location to provide assistance as quickly as possible.
What if I'm Not Covered
If you are out of warranty coverage but your vehicle requires Roadside Assistance, as a Ford, Lincoln or Mercury owner you can still take advantage of the services offered through Ford's program. Simply call Roadside Assistance at 800-241-3673 for Ford or Mercury and 800-521-4140 for Lincoln. You can use your credit card to pay a one-time fee for the service you need.
Malouf Ford Sync Hands-Free Voice Activation
Immediately after the accident keep these tips in mind.
- Once you've determined that everyone involved is unhurt, here are the first things you should do:Â
- Obtain the names, addresses and phone numbers of the other drivers, passengers and witnesses
- Notify the police and have a report filed
- Notify your insurance company immediately
Taking care of the damage
An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to your paint job. When it comes to repairing your vehicle after a collision, Ford or Lincoln Dealership Collision Repair Centers are equipped with OEM parts to meet your needs. They'll have the most up-to-date knowledge about your vehicle and are committed to your complete satisfaction. If your dealership does not have a body shop, they will be able to provide you with a list of reputable shops in your area.
An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to your paint job. When it comes to repairing your vehicle after a collision, Ford or Lincoln Dealership Collision Repair Centers are equipped with OEM parts to meet your needs. They'll have the most up-to-date knowledge about your vehicle and are committed to your complete satisfaction. If your dealership does not have a body shop, they will be able to provide you with a list of reputable shops in your area.
The importance of original equipment parts for collision repair
You can find Genuine Ford original equipment collision replacement parts (sometimes referred to as OEM on the collision estimate) at a Ford or Lincoln Dealership Collision Repair Center. These parts are designed and engineered to perform just like the ones that came on your vehicle. They're also the only replacement parts warranted by Ford Motor Company. Using them is the best way to help ensure that your vehicle performs as it was originally intended to. Regardless of where you have your vehicle repaired, be sure to ask for Genuine Ford original equipment collision replacement parts. Other collision parts, such as aftermarket, remanufactured and salvaged parts, may not follow the quality standards of Ford Motor Company. Aftermarket parts ? those made by companies other than Ford or our Original Equipment Manufacturer suppliers ? may not be made of the same materials or to the same specs as OE parts. Remanufactured or salvaged parts may have been involved in a previous accident or come from a scrapyard. Their condition, source and durability are often unknown. If you want to be sure you're getting the best collision replacement parts for your vehicle, ask for Genuine Ford original equipment collision replacement parts.
You can find Genuine Ford original equipment collision replacement parts (sometimes referred to as OEM on the collision estimate) at a Ford or Lincoln Dealership Collision Repair Center. These parts are designed and engineered to perform just like the ones that came on your vehicle. They're also the only replacement parts warranted by Ford Motor Company. Using them is the best way to help ensure that your vehicle performs as it was originally intended to. Regardless of where you have your vehicle repaired, be sure to ask for Genuine Ford original equipment collision replacement parts. Other collision parts, such as aftermarket, remanufactured and salvaged parts, may not follow the quality standards of Ford Motor Company. Aftermarket parts ? those made by companies other than Ford or our Original Equipment Manufacturer suppliers ? may not be made of the same materials or to the same specs as OE parts. Remanufactured or salvaged parts may have been involved in a previous accident or come from a scrapyard. Their condition, source and durability are often unknown. If you want to be sure you're getting the best collision replacement parts for your vehicle, ask for Genuine Ford original equipment collision replacement parts.
How to Spot Battery Wear
Few vehicle emergencies are more common – and more avoidable – than a dead battery.
That's why it's important to know the signs of a worn battery before you find yourself in need of a jump start.
Signs your battery may be worn or damaged
Have your Ford or Lincoln Dealership test your battery as soon as possible if you notice any of these symptoms:
·        Visible corrosion around the terminals or posts
·        Frays or cuts in the battery cables
·        Damage on the terminals or posts
·        Worn drive belts
·        Bulging or deformity in the battery casing
·        Loose battery cables or terminals
·        Movement or wiggling of the battery in its mounting
·        Constant charging or electrical system problems
·        Difficulty getting your engine to start
Battery service from the experts
The Ford Motor Company-trained technicians at your local Ford or Lincoln Dealership can test your battery using the most up-to-date electrical system diagnostic equipment. If you need a new one, they have the right high-quality Motorcraft® batteries for your vehicle and driving needs in stock. Plus, they would be happy to install it for you and can take care of everything else your vehicle needs.
Schedule an appointment
 Certain Fuel Station Nozzles and Easy Fuel? Capless Don't   Mix
What to know before attempting to re-fuel
Your vehicle is equipped with the Easy Fuel capless fuel system. This system uses a spring loaded flapper door to seal fuel vapors and liquids within the system. Some recent fuel station nozzles have a sleeve at the nozzle tip that may become loose or fall off. This nozzle problem may not allow you to insert or remove the fuel nozzle from your vehicle. This is not a defect of your vehicle's Easy Fuel capless fuel system.Â
Inspecting the fuel station fuel filler nozzle before re-fueling
Before attempting to re-fuel your vehicle you should inspect the nozzle tip. If the nozzle sleeve is missing, the fuel station nozzle may not be able to activate the Easy Fuel capless flapper door. If the nozzle sleeve is loose or gapped out of place, the nozzle may become trapped inside the capless device after insertion.
Contact
Malouf Ford
2210 US Highway One
North Brunswick, NJ 08902
- Internet Sales: (732)532-3678
- Service: (732) 951-0400
- Parts: (732) 951-0500
Hours
- Monday 9am-8pm
- Tuesday 9am-8pm
- Wednesday 9am-8pm
- Thursday 9am-8pm
- Friday 9am-6pm
- Saturday 9am-5pm
- Sunday Closed
DO WARRANTIES APPLY IN OTHER COUNTRIES?
The New Vehicle Limited Warranty and the Emissions Warranties
described in this booklet apply to your vehicle if:
? it was originally purchased through the Ford Export Operations
Military Sales Program; or
? it was originally sold or leased by Ford Motor Company or one of its
dealers in the United States or U.S. Federalized Territories, and it was
originally registered/licensed and operated in the United States, U.S.
Federalized Territories, or Canada.
If you meet either of these two requirements, you do have warranty
coverage when you travel with this vehicle outside the United States,
U.S. Federalized Territories, or Canada. In some cases, however, you may
have to pay the servicing Ford dealer in a foreign country or U.S.
Federalized Territory for a repair that is covered under the U.S.
warranty. If this happens, be sure to save the paid repair order or
invoice. You should present this document to a U.S. Ford Motor
Company dealer for warranty refund consideration. Refer to
www.Ford.com for additional customer assistance reference information.
Common Cold Weather Issues
Luckily, if you have a willing friend with a working battery and a set of jumper cables, it isn't difficult to get your vehicle started again.
Prepare yourself beforehand
If you're reading this article, you're already taking an important first step ? knowing what to do before you experience a problem. Here are a few other things to do:
- Familiarize yourself with all the safety and roadside emergency information in your Owner Guide before you hit the road
- Make sure to keep the Roadside Assistance in your cell phone, wallet or purse and glove box
- Purchase a pair of jumper cables if you don't already have them. Every driver should have a pair in his or her car
Precautions
- Do not disconnect the disabled battery ? this could damage the vehicle's electrical system
- Do not let the assisting (booster) vehicle and the disabled vehicle touch
Setting up the jumper cables
- Park the boosting vehicle next to the vehicle with the dead battery
- Turn off the ignition of both vehicles, set their parking brakes on and set them in P (Park)
- Turn off all lights, electronic devices and any other items that can drain power (it's a good idea to remove any portable items plugged into your cigarette lighter/outlets as well)
- Remove any terminal covers and excessive corrosion from the battery terminals before connecting the cables
- Clamp the red positive (+) cable onto the disabled vehicle's red positive (+) battery terminal
- Next, connect the other end of the red positive cable to the booster vehicle's red positive battery terminal
- Now connect the black negative clamp to the booster vehicle's black negative (-) terminal.
- Connect the other end of the black negative cable to a large, unpainted metal surface within the engine area of the dead vehicle, away from the battery and the carburetor/fuel injection system. Make sure cables are clear of any possible moving parts
- After a final check, start the booster vehicle. Then start the disabled vehicle. Allow them both to run connected for about three minutes
- Without turning off the jump-started vehicle's engine, disconnect the cables in the reverse order that they were attached and close the hoods
- Allow the jump-started vehicle's engine to run for several minutes
- Visit your local Ford or Lincoln Dealership to get the jump-started battery tested or replaced as soon as possible
The right replacement batteries from the experts
The Ford Motor Company-trained technicians at your local Ford or Lincoln Dealership can inspect your battery for you. If you need a new one, they have the right high-quality Motorcraft® Batteries for your vehicle and driving needs in stock. Plus, they would be happy to install it for you and can take care of everything else your vehicle needs.Â